The Bankrate car insurance rating for Erie was 4.6 out of 5. The Bankrate Score considers various factors, such as the availability of a mobile app, the average premium charged, the quality of customer service, the types of policies and discounts offered, and more. AM Best gave Erie a financial strength rating of A+ (Superior), while J.D. Power's 2021 U.S. Auto Claims Satisfaction Study rated it second in customer satisfaction.

Outline Of The Company

Pennsylvania Indemnity Exchange workers Henry Orth Hirt and Oliver Grover Crawford founded Erie Insurance in 1925. (PIE). After becoming dissatisfied with their working conditions, the two decided to start their own business with a small sum of $31,000. Erie Insurance Group, Inc. is a FORTUNE® 500 firm that has grown to include over 20 branch offices and 13,000 independent Erie agents who collectively manage over 6 million policies.

How Reliable Is Erie Insurance?

For those who live in the locations where Erie provides coverage, their auto insurance is an excellent option. Over 13,000 separate insurance brokers work for the company, providing coverage for their client's homes, cars, and businesses. Erie provides both common auto insurance coverages and unique additions that set it apart from rival companies. A few examples are as follows:

• Rate Lock® On The Erie

With this function, you can prevent a rise in your auto insurance premium. After an accident, filing a claim won't affect your vehicle insurance premiums unless you make specific modifications to your policy.

Allowed First Accident Forgiveness:

After three years as a customer, there will be no fee added to your premium if you are found to be at fault in an accident.

Reduced Deduction:

If you don't claim for at least a year, your deductible will drop by $100, up to a maximum of $500.

Cost Of Auto Insurance With Erie

According to our analysis of average premiums from Quadrant Information Services, Erie is one of the most affordable car insurance providers. The annual premium for full-coverage auto insurance at Erie is $1,321, while the premium for liability-only coverage is $476. The national average for auto insurance is more expensive than either of these amounts, coming in at $1,771 annually for full coverage and $545 annually for minimal coverage.

Transportation Services In Erie, Ontario

Insurance for drivers using vehicles that are not the policyholders own is a service that Erie provides. This is perfect for the occasional drivers in Erie who don't want to invest in car ownership. If an accident occurs while driving a vehicle that doesn't belong to you, this policy will pay for damages and medical bills if you're found at fault.

Justifications And Benefits Exposed

Various Avenues Of Assistance:

Erie provides policyholders access to local agents and online and telephone support should they ever need it.

Numerous Additional Features:

Options like Erie Auto Plus and Erie Rate Lock are available as part of your comprehensive Erie insurance package.

Simple Online Portal:

Erie's website is straightforward to navigate, so you can quickly locate the information you need.

The Downsides, Exposed

Small Coverage Area:

Only 12 states and the District of Columbia have access to Erie.

There Are No Assertions Made Online:

To file a claim, you must call your local agent or Erie.

Different Methods Of Payment

You can pay your auto insurance premium with Erie Insurance over the phone, via mail, or at their online Payment Center. You can make payments annually, quarterly, monthly, or every nine months. Payments can be made to Erie with a bank or savings account, a debit card, a Visa, MasterCard, Discover, or American Express credit or debit card.

Alternate Characteristics

Erie's 24/7 phone and online claims support services include access to a local agent. Erie has dedicated divisions to handle customer service requests, such as auto glass and windshield replacement claims, emergency roadside service, and employee compensation. Meanwhile, inquiries regarding billing, payments, and policy specifics can be directed to Erie's Customer Care team.

The Contentment Of The Buyers

Over 90% of Erie's customers return to the company yearly, a testament to their pleasure. Erie Insurance received the maximum possible score of 857 out of 1000 from J.D. Power in their 2021 U.S. Auto Insurance Study for the North Central region. It's the second highest in the Southeast and the Middle Atlantic after the Mid-Atlantic. The 2021 U.S. Insurance Shopping Study by J.D. Power ranks Erie Insurance as the third-best midsize insurer, scoring 882/1000.

The Verdict

Erie Insurance may be a good fit if you're looking for comprehensive auto insurance that includes thoughtful extras like pet insurance and locksmith services. While the NAIC customer complaint index is roughly average, the company nevertheless receives high marks for financial stability and customer satisfaction from J.D. Power and AM Best. However, just 12 states and D.C. are covered, so it's not a viable option for everyone.